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  • How Deep is Your Bench

    In a 2014 survey by Harvard Business Review Analytic Services, 77 percent of respondents said front-line managers are important in helping their organization reach business goals, yet only 12 percent said their organization currently invests sufficiently in the development of front-line managers. A lack of leadership development for frontline managers negatively impacts employee engagement productivity, quality, customer service and turnover (February 2014).

    Because they are great workers, many front-line employees are promoted but many lack people-management skills and discover that achieving results through others is a challenge. “How Deep is Your Bench? Leadership Excellence Certification for Rookie Leaders” is designed for your front-line managers and emerging leaders.

    With interactive and entertaining sessions titled, “Not Right or Wrong, Just Different,” “Working With You is Killing me” and “Change is Good, You Go First” your employees will learn relevant skills they can use in their professional and personal lives.

    • Columbus 2016
    • Columbus 2017
    • Middle Georgia 2017

    All 2016 sessions will be held from 8 a.m.-12 p.m. on the third Friday of each month. Choose one or attend them all. Individual sessions start at $149 each. The full program and Leadership Excellence Certification is $1,199, a savings of $490 versus purchasing individual sessions.

    Foundations of Leadership: The Paradigm Shift - January 15, 2016

    A solid foundation is critical to the future stability of a structure. In the same way, there are certain elements that, once established, are critical to a leader’s success. This session includes an introduction to the key areas of leadership development and establishes a baseline for leadership growth and enhancement. Participants will learn about and discuss the core principles of leadership, understand the shifting paradigm of leadership and conduct a self-assessment of their leadership competency.

    Not Right or Wrong, Just Different: Understanding Behavior & Personality Through DISC - February 19, 2016

    Did you know that people are influenced and motivated differently? Have you ever wondered why you can say one thing to one person, and get a certain response, then say exactly the same thing to another person, and get a different response? The reason is people have different personality styles, and each personality has a different priority. Knowing personality styles helps you to understand yourself and others! This session will introduce attendees to DISC (“D” is the Dominant type; “I” is the Inspiring type; “S” is the Supportive type; “C” is the Cautious type). This information will help you to better understand yourself and others as a first step towards better communication and understanding in the workplace and at home.

    Five Characteristics of a Great Team – March 18, 2016

    Trust, agility, communication and systematic encouragement are hallmarks of a high performance team. Participants will have the opportunity to diagnose and rate the qualities that make their team effective. Participants will identify the qualities that make for a high performance team, learn effective team building exercises, reaffirm the value and effectiveness of the team process and understand the leader as a team builder.

    Working with You is Killing Me: Conflict Resolution – April 15, 2016

    People don’t leave work, they leave people. The toughest part of any job is dealing with the people around you. Using Thomas Kilmann’s Conflict Mode Instrument, you will learn the process of conflict and its resolution. Conflict is not fun for most of us, but avoiding it can cause irreparable damage to you and your team. Clarifying the facts, the players and the positions in the conflict are key to the start of a real discussion on the most workable options to move to the most positive outcome and answer what are the legitimate needs and concerns of the people involved.

    Supervising and Empowering – May 20, 2016

    This session encourages leaders to develop direct reports through empowering assignments and leadership development exercises that result in professional growth and competence. You will learn the difference between a boss and a leader and will be enabled to develop others.

    Change is Good, You Go First! Leading Change – June 17, 2016

    Using John Kotter’s The Heart of Change, you will focus on the impact of change and review the eight steps in the change process. At the end, you will be equipped to be proactive rather than reactive to change, enabled to better lead an organization in a rapidly changing environment and understand the skills necessary to take charge of change.

    Get Engaged Without the Ring: Creating a Culture of Engagement – July 15, 2016

    According to Gallup, seven out of 10 workers are apathetic or totally disengaged. The root cause – dysfunctional organizational culture. You will learn the impact culture has on an organization and discuss how to create an engaging environment that motivates, stretches and inspires your team. The climate and culture of an organization is determined by a variety of factors, including artifacts, espoused beliefs and values and underlying assumptions. You will understand what organizational culture means, what influence culture has on an organization and discuss how to go about building, influencing or changing an organization’s culture.

    Customer Focused Leadership – August 19, 2016

    A strong customer focus is the key to performance excellence. Participants will focus on improved reaction to customer concerns and complaints to gain a deeper appreciation for quality service. They will learn the skills to use encounters as opportunities to enhance your company’s image and the motivation to create a culture of customer-focused leadership at your organization.

    How to be a Coach – September 23, 2016

    Effective coaching empowers others by agreeing on challenging goals, discovering responsibilities that bring out the best and discovering new ways to creatively develop the potential of team members. Coaching and empowerment are also mechanisms to confront difficult situations, learning how to recognize employees in a way that is meaningful to them, while earning trust and respect as a leader. Participants will learn how to reinforce behavior and motivation of peak performers; how to anticipate and confidently handle difficult responses to coaching; how to achieve agreement on areas of poor performance and developmental and action plans to improve them; and how to recognize and reward employees based on their needs as individual.

    What Got You Here Won’t Get You There: Developing the Leader Within – October 21, 2016

    A personal commitment to individual leadership development is essential for growth and advancement. Your present skills are unlikely to be enough for the challenges in the future. The bottom line is, those who are personally committed to grow and adapt will be the most successful and have a greater sense of wellbeing. You will gain a renewed personal commitment to actively and continuously work at leadership development; an understanding that different situations and levels of responsibilities will call for different skills and approaches; create an ACTION-ORIENTED strategic developmental plan that enhances strengths and compensates for weaknesses; and establish a system of feedback and accountability.

    Presenting for Impact: Tying it all Together for Personal and Professional Growth: Graduation Reception November 18, 2016

    Participants will review knowledge gained over the past year and discuss how they plan to use the information going forward. There will be a reception for participants and their guests where certificates will be awarded for those individuals who complete the entire program.

    All 2017 sessions will be held from 8 a.m.-12 p.m. on the third Friday of each month. Choose one or attend them all. Individual sessions start at $159 each. The full program and Leadership Excellence Certification is $1,199, a savings of $469 versus purchasing individual sessions.

    Register for How Deep is Your Bench 2017 today!

    Foundations of Leadership: The Paradigm Shift - January 20, 2017

    A solid foundation is critical to the future stability of a structure. In the same way, there are certain elements that, once established, are critical to a leader’s success. This session includes an introduction to the key areas of leadership development and establishes a baseline for leadership growth and enhancement. Participants will learn about and discuss the core principles of leadership, understand the shifting paradigm of leadership and conduct a self-assessment of their leadership competency.

    Not Right or Wrong, Just Different: Understanding Behavior & Personality Through DISC - February 17, 2017

    Did you know that people are influenced and motivated differently? Have you ever wondered why you can say one thing to one person, and get a certain response, then say exactly the same thing to another person, and get a different response? The reason is people have different personality styles, and each personality has a different priority. Knowing personality styles helps you to understand yourself and others! This session will introduce attendees to DISC (“D” is the Dominant type; “I” is the Inspiring type; “S” is the Supportive type; “C” is the Cautious type). This information will help you to better understand yourself and others as a first step towards better communication and understanding in the workplace and at home.

    Five Characteristics of a Great Team – March 17, 2017

    Trust, agility, communication and systematic encouragement are hallmarks of a high performance team. Participants will have the opportunity to diagnose and rate the qualities that make their team effective. Participants will identify the qualities that make for a high performance team, learn effective team building exercises, reaffirm the value and effectiveness of the team process and understand the leader as a team builder.

    Working with You is Killing Me: Conflict Resolution – April 21, 2017

    People don’t leave work, they leave people. The toughest part of any job is dealing with the people around you. Using Thomas Kilmann’s Conflict Mode Instrument, you will learn the process of conflict and its resolution. Conflict is not fun for most of us, but avoiding it can cause irreparable damage to you and your team. Clarifying the facts, the players and the positions in the conflict are key to the start of a real discussion on the most workable options to move to the most positive outcome and answer what are the legitimate needs and concerns of the people involved.

    Change is Good, You Go First! Leading Change – May 19, 2017

    Using John Kotter’s The Heart of Change, you will focus on the impact of change and review the eight steps in the change process. At the end, you will be equipped to be proactive rather than reactive to change, enabled to better lead an organization in a rapidly changing environment and understand the skills necessary to take charge of change.

    Get Engaged Without the Ring: Creating a Culture of Engagement – June 16, 2017

    According to Gallup, seven out of 10 workers are apathetic or totally disengaged. The root cause – dysfunctional organizational culture. You will learn the impact culture has on an organization and discuss how to create an engaging environment that motivates, stretches and inspires your team. The climate and culture of an organization is determined by a variety of factors, including artifacts, espoused beliefs and values and underlying assumptions. You will understand what organizational culture means, what influence culture has on an organization and discuss how to go about building, influencing or changing an organization’s culture.

    Customer Focused Leadership – July 21, 2017

    A strong customer focus is the key to performance excellence. Participants will focus on improved reaction to customer concerns and complaints to gain a deeper appreciation for quality service. They will learn the skills to use encounters as opportunities to enhance your company’s image and the motivation to create a culture of customer-focused leadership at your organization.

    Leading Like a BOSS: Supervising and Empowering – September 15, 2017

    This session encourages leaders to develop direct reports through empowering assignments and leadership development exercises that result in professional growth and competence. You will learn the difference between a boss and a leader and will be enabled to develop others.

    How to be a Coach – October 20, 2017

    Effective coaching empowers others by agreeing on challenging goals, discovering responsibilities that bring out the best and discovering new ways to creatively develop the potential of team members. Coaching and empowerment are also mechanisms to confront difficult situations, learning how to recognize employees in a way that is meaningful to them, while earning trust and respect as a leader. Participants will learn how to reinforce behavior and motivation of peak performers; how to anticipate and confidently handle difficult responses to coaching; how to achieve agreement on areas of poor performance and developmental and action plans to improve them; and how to recognize and reward employees based on their needs as individual.

    What Got You Here Won’t Get You There: Developing the Leader Within and Graduation – November 17, 2017

    A personal commitment to individual leadership development is essential for growth and advancement. Your present skills are unlikely to be enough for the challenges in the future. The bottom line is, those who are personally committed to grow and adapt will be the most successful and have a greater sense of wellbeing. You will gain a renewed personal commitment to actively and continuously work at leadership development; an understanding that different situations and levels of responsibilities will call for different skills and approaches; create an ACTION-ORIENTED strategic developmental plan that enhances strengths and compensates for weaknesses; and establish a system of feedback and accountability.

    There will also be a reception for participants and their guests where certificates will be awarded for those individuals who complete the entire program.

    The Leadership Institute at Columbus State University and Middle Georgia State University have teamed up to bring How Deep is Your Bench to Middle Georgia! Sessions will be held on Middle Georgia State University's Macon Campus, from 8 am-­12 pm, on the second Wednesday of each month. Choose one or attend them all. Individual sessions start at $159 each. The full ­program and Leadership Excellence Certification is $1,250, a savings of $418 versus purchasing individual sessions.

    Foundations of Leadership: The Paradigm Shift - January 11, 2017

    A solid foundation is critical to the future stability of a structure. In the same way, there are certain elements that, once established, are critical to a leader’s success. This session includes an introduction to the key areas of leadership development and establishes a baseline for leadership growth and enhancement. Participants will learn about and discuss the core principles of leadership, understand the shifting paradigm of leadership and conduct a self-assessment of their leadership competency.

    Not Right or Wrong, Just Different: Understanding Behavior & Personality Through DISC - February 8, 2017

    Did you know that people are influenced and motivated differently? Have you ever wondered why you can say one thing to one person, and get a certain response, then say exactly the same thing to another person, and get a different response? The reason is people have different personality styles, and each personality has a different priority. Knowing personality styles helps you to understand yourself and others! This session will introduce attendees to DISC (“D” is the Dominant type; “I” is the Inspiring type; “S” is the Supportive type; “C” is the Cautious type). This information will help you to better understand yourself and others as a first step towards better communication and understanding in the workplace and at home.

    Five Characteristics of a Great Team – March 8, 2017

    Trust, agility, communication and systematic encouragement are hallmarks of a high performance team. Participants will have the opportunity to diagnose and rate the qualities that make their team effective. Participants will identify the qualities that make for a high performance team, learn effective team building exercises, reaffirm the value and effectiveness of the team process and understand the leader as a team builder.

    Working with You is Killing Me: Conflict Resolution – April 12, 2017

    People don’t leave work, they leave people. The toughest part of any job is dealing with the people around you. Using Thomas Kilmann’s Conflict Mode Instrument, you will learn the process of conflict and its resolution. Conflict is not fun for most of us, but avoiding it can cause irreparable damage to you and your team. Clarifying the facts, the players and the positions in the conflict are key to the start of a real discussion on the most workable options to move to the most positive outcome and answer what are the legitimate needs and concerns of the people involved.

    Change is Good, You Go First! Leading Change – May 10, 2017

    Using John Kotter’s The Heart of Change, you will focus on the impact of change and review the eight steps in the change process. At the end, you will be equipped to be proactive rather than reactive to change, enabled to better lead an organization in a rapidly changing environment and understand the skills necessary to take charge of change.

    Get Engaged Without the Ring: Creating a Culture of Engagement – June 14, 2017

    According to Gallup, seven out of 10 workers are apathetic or totally disengaged. The root cause – dysfunctional organizational culture. You will learn the impact culture has on an organization and discuss how to create an engaging environment that motivates, stretches and inspires your team. The climate and culture of an organization is determined by a variety of factors, including artifacts, espoused beliefs and values and underlying assumptions. You will understand what organizational culture means, what influence culture has on an organization and discuss how to go about building, influencing or changing an organization’s culture.

    Customer Focused Leadership – July 12, 2017

    A strong customer focus is the key to performance excellence. Participants will focus on improved reaction to customer concerns and complaints to gain a deeper appreciation for quality service. They will learn the skills to use encounters as opportunities to enhance your company’s image and the motivation to create a culture of customer-focused leadership at your organization.

    Leading Like a BOSS: Supervising and Empowering – September 13, 2017

    This session encourages leaders to develop direct reports through empowering assignments and leadership development exercises that result in professional growth and competence. You will learn the difference between a boss and a leader and will be enabled to develop others.

    How to be a Coach – October 11, 2017

    Effective coaching empowers others by agreeing on challenging goals, discovering responsibilities that bring out the best and discovering new ways to creatively develop the potential of team members. Coaching and empowerment are also mechanisms to confront difficult situations, learning how to recognize employees in a way that is meaningful to them, while earning trust and respect as a leader. Participants will learn how to reinforce behavior and motivation of peak performers; how to anticipate and confidently handle difficult responses to coaching; how to achieve agreement on areas of poor performance and developmental and action plans to improve them; and how to recognize and reward employees based on their needs as individual.

    What Got You Here Won’t Get You There: Developing the Leader Within and Graduation – November 8, 2017

    A personal commitment to individual leadership development is essential for growth and advancement. Your present skills are unlikely to be enough for the challenges in the future. The bottom line is, those who are personally committed to grow and adapt will be the most successful and have a greater sense of wellbeing. You will gain a renewed personal commitment to actively and continuously work at leadership development; an understanding that different situations and levels of responsibilities will call for different skills and approaches; create an ACTION-ORIENTED strategic developmental plan that enhances strengths and compensates for weaknesses; and establish a system of feedback and accountability.

    There will also be a reception for participants and their guests where certificates will be awarded for those individuals who complete the entire program.